Our dedication to training
Our In-house trainer is qualified to PTLLS 4 (Preparing to teach in the lifelong learning sector) and CIEH train the trainer and has twenty years plus experience training in various sectors. The high quality care standards within Care Force is embedded into the team culture during induction training Our company policy facilitates full active monitoring of each training session by the Care Manager. The variety of training encompasses both mandatory and statutory training.
We are guided by both the Care Quality Commission and Skills for Care in the structure relating to basic induction. However, we strongly believe this is only the foundation and have therefore added key elements to the programme. All inductees undertake training room based formal training / development utilising training materials that fit their own needs. They produce a working portfolio of evidence which can be transferred onto subsequent diplomas. Upon completion the care workers undertake a written assessment evaluating /assessing areas where additional training may be required. Auditing of each individuals induction is carried out by the Care Manager.
We don’t stop here, qualified (NVQ 2/3) staff are assessed utilising 50 specific questions identified by Skills for Care. All assessments are checked by the Training Manager and audited by the Care Manager. If our standards are not met they are invited onto the full induction programme.
At this point both new and qualified employees undertake guided shadowing by our qualified front line care workers. This is the flexible area of our programme where we drive the positive team culture working at the pace that fit the needs of the carer. The shadowing is fully documented and audited.
The knowledge and abilities of our care workers are exceptional and they are one of our greatest assets. To ensure we maintain the high standards ALL team members are actively monitored; we assess both practical and theoretical aspects of their care work. Monitoring takes place before, during and after service visits.
Personal development and refresher training
We encourage ALL staff to view their own personal development (CPD) and will source specialised external training if required (Stroke, Parkinson’s, Dementia to name a few). This is viewed as peripheral training that supports the mandatory development route i.e. Diplomas (NVQ).
To encourage personal development our care workers undertake annual self assessments, which are viewed in comparison to their active monitoring forms.
The knowledge and abilities of our care workers are exceptional and they are one of our greatest assets.